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Plumbing emergencies are stressful by definition - having water, gas, or waste products spill from your house is never a pleasant experience! In an emergency situation, you can reduce stress by following a few simple steps. You should always ask yourself, "Is anyone at immediate danger of injury?" in an emergency situation. This question is not relevant in most plumbing situations, but it still needs to be considered (especially if electricity or gas are involved). If you believe that someone is in danger, take the necessary steps to keep them safe

Once you're sure that there are no injuries, try to isolate the water/gas/waste water leak at its source. Gas leaks will usually stop if you turn off the gas at its source, i.e. the meter. You can usually find the gas meter on the side or back of the home. To turn it 90 degrees, simply turn the small handle or lever. You can stop a leak of water by shutting off the mains water. It is usually at the front of or the rear of your home/unit. You will need to turn the tap clockwise until it is completely closed. The cistern tap, located usually below the toilet cistern can be turned off to stop leaks.

You can then arrange for an expert to come to your home, unit or apartment and fix the problem permanently. If you need an emergency plumber outside of business hours, this is the best option. A plumber who is available for emergency services can be located in the phone directory, or through an internet search engine like Google. Ask about prices and services before you book a plumber. Some companies will overcharge because of the urgency. You should ask if the company will charge an additional call out fee, and you should try to negotiate a fixed price before they come. Waiting for the plumber to arrive is the best option after you've taken these steps. Do not try to fix your plumbing problems yourself. This will only make things worse. You may be surprised by unexpected plumbing emergencies such as clearing blocked pipes, fixing leaks of gas, or repairing damaged drains. Follow these tips to survive with the least amount of stress and cost.